Return and Refund Policy

Return and Refund Policy

For your satisfaction, we ensure that you always get food delivery according to your requirements. Our return and refund policy enhance the trust of our customers in our determination.

Wrong order

Our management team ensures that you get the right food delivered at your place. However, if you get the wrong order delivered, then, you can simply contact us and let us know. We can make suitable changes in the transactions and provide the right food.

Bad food

Though we always cook our food with the freshest ingredients, we feel that it is our responsibility to provide assurance regarding the bad food. If you feel that the food is in bad quality, call us and let us know. We will take care of the inconvenience and provide you suitable refunds.

Cancellation of the order

We are unable to provide refunds for the return of the food. Also, if you cancel the order after the food has been cooked, the cancellation is not acceptable. For more information, you should contact us.

Contact us to ask your queries!

There are various terms and conditions that we include to ensure the perfection and professionalism in our services. So, if you feel the need to know more about our refund and return policies, feel free to give us a call. Our management team is always there to answer all your questions and help you out with the ordering.

We want to make sure that you receive best quality food and enjoy at your own place. And you can help us in doing that. 

Testimonials

- Statisfy Clients -

KKruegerr

To anyone writing bad reviews, you obviously do not know good food and are uneducated. I cannot believe anyone could rate this place under five stars. THIS FOOD IS THE BEST FOOD IN ALL OF MASSACHUSETTS. If you have a problem with this place, you can bring it up with me and shut your mouth.

Nicholas White

This place is great. I've never had any problems, and the food is great and reasonably priced. Occasionally it takes a bit to get my food, but that's only when they are busy. Most of the review on here are from uniformed and confused people. For example, it's not that they don't honor prices, but they updated their menu. Also, they cook food in front of you, so they can't mess it up. Same goes for their duck sauce. Also, they got shut down for problems going on all over the strip mall, not their food. Overall, great place. A little dirty, but so is every Chinese food restaurant.

Henry Saulnier

Always good food been going there since they opened never had a complaint about the service or the food

Dragon Island 2 Chinese restaurant offers delicious dining, carryout and delivery to Saugus.

Our Services Feature

Fresh Dishes

Dragonisland Strives on Providing fresh and delicious Meals Daily.

Well Service

Dragonisland is Professional and always courteous to each customer providing the best experience.

Fast Delivery

Dragonisland maintains an online delivery system which provides customers the most satisfaction and timely Deliveries.

Order Online

You can Find all your Favourite Food meals and more at Dragonisland.